Frequently Asked Questions

Why digitize your analog media?

Slides, negatives, and film all break down over time. Creating a digital form of the image preserves it for a much longer time than is possible with the original. Furthermore, a digital version takes up far less physical space than a slide or film reel.

A note on “cleaning” film. 

A lot of companies out there claim to “clean” your film before the transfer process. While we do make sure to get the cleanest scan possible, we do not introduce any harsh cleaners or chemicals to your treasured images. Film reels are usually stored wound onto reels so there is little chance that it needs cleaning. If there is any dust on the reel, we remove it with compressed air. As far as slides, negatives, and photographs go, they do sometimes need more than compressed air to restore the original image. In these cases we will not use anything that will harm the original media.